I know that I have talked about Children's before, but I really love this place. I have been getting involved with some family involvement stuff and speaking before employees on family panels and doing stuff like that. This week, I am spending 8 hours a day, Monday- Friday at what is called a Lean Workshop.
They pick a little part of some process, and spend a week to reduce waste (waste being resources, time, money, space, etc.) and actually have a real plan to implement change by the end of the week. They have two family reps on the team. It is not like the experience of being on a committee that sits and spins it's wheels for months if not years and where you feel like you never really accomplish something.
Our task is to improve the communication process between the surgeon/surgical staff and the patient/family. They are building a beautiful new facility and we are working on some great stuff. It is really fun to be a part of a team with a common goal, and a very organized plan to reach the goal with support from above to make it happen. Stay tuned!
Ever Regretted Telling Your Story?
18 hours ago